What are cookies and tracking technologies?

Cookies are bits of data which are stored in your computer or mobile when you visit a website or app. Where are also similar pieces of tracking information we collect.

Why do we use cookies and other tracking?

To do a few different things:

to remember information about you, so you don't have to give it to us again. And again. And again
to keep you signed in, even on different devices
to help us understand how people are using our services, so we can make them better
to find out if our emails have been read and if you find them useful
A few things on our websites wouldn't work without some cookies. Tech people call these "strictly necessary cookies". They're always on when you visit us.

But we want to use others like functional, performance and advertising cookies to make your experience more enjoyable. We'll only use them if you've agreed. You can always change your mind. Bear in mind there are some other cookies out there from other companies. These "third-party cookies" might track how you use different websites, including ours. For example, you might get a social media company's cookie when you see the option to share something. You can turn them off, but not through us.

How long do cookies last?

Some are erased when you close the browser on your website or app. Others stay longer, sometimes forever, and are saved onto your device so they're there when you come back. How do I control my cookies and tracking? You can always change your mind by going to your settings. Stopping all cookies might mean you can't access some Thornton and Ross services, or that some of them might not work properly for you. Another way to control some tracking is in the settings on your device.